T-Mobile announces that it is responding the situation arising due to the abrupt effects of COVID-19. So that families can stay in touch in these critical times. Starting now, all current T-Mobile and Metro customers with plans that include data will be given unlimited smartphone data for the next 60 days (though not including roaming data).
These customers will also get additional 20GB of hotspot data as well. Students on the EmpowerED learning programs will be allowed an extra 20GB of data as well, over the next 60 days.
T-Mobile is also opening the lines for customers to get in touch with family and friends in Level 3 impacted countries without paying for long distance fees: Which as of this posts writing are China, Iran, South Korea, and all of Europe.
T-Mobile is also taking pre-cautions at its retail stores by upping its sanitation efforts in the stores in case customers need to come in. T-Mobile will accommodate customers who prefer to shop online with free two-day shipping on new phone purchases.
Customers are also encouraged to call in if they are experiencing sudden financial struggles. Check out the T-Mobile release to see everything that T-Mobile is doing for its customers and employees.